Redesigning Tackle Hunger's Digital Experience
Overview:
Project: Tackle Hunger Website Redesign & Migration Role: Lead UX/UI Designer, Researcher
Timeline: August 2024 – Present (Ongoing Iteration) Sector: Nonprofit, Social Good
Platform: Squarespace (Migration from Sanity)
Tackle Hunger is a national nonprofit dedicated to combating food insecurity through community-led initiatives, most notably the annual Souper Bowl of Caring (SBOC) campaign. When I joined the team, the existing website was functional but failed to guide users clearly, leading to frustration, especially during peak event cycles.
The goal of this redesign was to transform the website from a functional repository of information into a clear, action-oriented digital hub that engages core user groups—students, teachers, and partners—and amplifies the organization's national impact.
1. Defining the Problem: The Clarity Gap
The initial platform, built on Sanity, suffered from poor Information Architecture (IA) and confusing navigation. Key user pain points were identified through initial support requests and analytics: